About Universal Roofing & Contracting Inc.
Professional roofing services in Philadelphia, PA. Universal Roofing & Contracting Inc. provides quality roofing solutions for residential and commercial properties.
Services Offered
Reviews & Ratings
Review Summary
**Universal Roofing & Contracting Inc.** earns overwhelmingly positive feedback from its customers, with the vast majority of reviewers praising the company's workmanship quality, fair pricing, and professionalism. Clients frequently highlight the team's clear communication, timely project completion, and use of quality materials, with several noting the value of the company's 12-year roof warranty and affordable maintenance options. Team members Big Anthony, Joe Taylor, and Jason are called out by name for their knowledgeable, reassuring approach that helps customers feel confident throughout the process. A small number of concerns were noted in one review, where a customer experienced a scheduling miscommunication following a weather delay, arrived at by workers showing up unannounced for a rescheduled appointment. The same reviewer also reported that internet wiring was accidentally damaged during ice removal, resulting in a disruption to their workday — an incident that, while unfortunate, appears to be an isolated case not reflected in the broader body of customer feedback. On a positive note, even this reviewer confirmed that the roof itself showed no leaks after several weeks of heavy rain, and that their issues were resolved within a reasonable timeframe — a testament to the company's overall reliability and long-term track record, which multiple customers have trusted for repeat services spanning many years.
AI-generated summary based on 10 recent reviews
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Google Reviews (10)
Big Anthony and their guys did an amazing job. While working they'd check in with me to give me updates and see if I'd be okay with them doing things a certain way. They did a great job, used quality materials, and made me feel confident in doing business with them. Plus the 12 year warranty is great, and maintenance is affordable too. Would recommend
Thank you Universal Roofing for your great work on family home in Port Richmond. Extremely pleased with professionalism, estimate and pricing, and quality of work. Super friendly team! Highly recommend.
Universal Roofing amazing roofing company. this company is efficient and get the job done . Great communication ! Go out of the way to work with you and man just Great overall Job. Would Highly Recommend This company and crew !!
Joe Taylor is very professional and knowledgeable about Roofing. He made me feel at ease about this large purchase, and gave me great confidence in Universal Roofing‘s ability to deliver on the promise of an excellent roof, at a very reasonable price. The best part, was when he showed me the skylight he called the Philly Bubble. It has an attached screen that unfolds when you open it. I was hooked as soon as I saw it. He also guaranteed my roof for 12 years. He was highly recommended by my nephew and his wife, as well as my sister. They both used him to replace their roofs, and they were also extremely happy with Universal Roofing. The two gentleman that installed my roof were very focused and professional. They knew exactly what they were doing, and worked well together. They completed the whole job in one day.
Excellent roofing services in Pennsylvania. The team was professional, arrived on time, and completed the work efficiently. They explained everything clearly and delivered high-quality results. Very reliable and trustworthy roofing service—highly recommended.
Excellent service and excellent workers! My roof was done when they said it would be and the cost was reasonable. Extremely satisfied and would highly recommend them. Very pleased!
Universal did a great job on my new roof! I'm almost a year in with no issues. The team was very professional and the price was right where I expected it. Thanks, Jason!
I'm very satisfied with the work they did on my house many years ago. The contract and the recent work no issues and come right back out to take care of any issues that may develop quality work No Nonsense no scams they are my roofers!
I used Universal Roofing to redo my roof over about 8 or so years ago. After that, I had them come back for a coating (routine maintenance). Both experiences were very good! My mother has used them as well for the same work and has nothing but great things to say! We both highly recommend them.
When I scheduled the estimate for breezeway roof and gutter service, the receptionist was courteous. The roof inspector, Joe Taylor was on time and empathic towards my roofing needs. The initial day the roof was to be serviced was delayed due to a snowstorm. Joe called and told me someone would call to reschedule. Well, unfortunately that did not happen. Several days after the service delay and right before an important work virtual meeting, I got a knock on the door. It was Universal Roofing. I was not notified of the rescheduled date. The roof was snow covered and frozen with ice. They shoveled the roof and used a torch to melt the ice... AND MY Internet wires! The roofer did not bother to move the wires that were loose with plenty of slack. Due to the damaged internet wires, I had no internet service and as a result no virtual work meeting. My boss informed me that since I could not work (I needed internet service to work), I had to use personal leave time. Thank God Verizon replaced the damaged wires the following day at no charge. But still, I had to use personal time and for a day had no internet service at my home. The elbow portion of the gutter was replaced and hopefully will not need follow up services to repair the chalk. However, there is now standing water on the roof near the slant and that bothers me. I did not have standing water on the roof prior to Universal services. I hope this does not create a ponding problem on the roof in the future. Some of the water does not slope down as if used to, and I must wait for that water to evaporate. Overall after several weeks that included heavy rain, the breezeway roof has no leaks and issues were resolved in a reasonable amount of time.