About Universal Roofing & Contracting Inc.
Professional roofing services in Philadelphia, PA. Universal Roofing & Contracting Inc. provides quality roofing solutions for residential and commercial properties.
Services Offered
Reviews & Ratings
Review Summary
**Universal Roofing & Contracting Inc.** earns overwhelmingly positive feedback from its customers, with the vast majority of reviewers awarding five stars and praising the company's professionalism, fair pricing, and high-quality workmanship. Clients consistently highlight the team's efficiency, clear communication, and reliability, with several noting that projects were completed on time and on budget. Sales representative Joe Taylor is mentioned by name multiple times for his knowledgeable, reassuring approach and his ability to instill confidence in customers making significant investments, while team member Jason also receives a personal commendation for his role in delivering a seamless experience. A small number of concerns are worth noting, as one customer reported a frustrating experience involving a rescheduled service appointment for which they received no advance notice, resulting in an unannounced arrival during an important work commitment. More significantly, that same customer described accidental damage to internet wiring during ice removal, which caused a loss of service and required the use of personal leave time — though it should be noted this appears to be an isolated incident, and the reviewer acknowledged that the underlying roofing issue was ultimately resolved without leaks. The same reviewer also observed new standing water near a roof slant following the service, which they had not experienced prior to the work, suggesting an area where Universal Roofing may benefit from closer post-service follow-up to ensure complete customer satisfaction.
AI-generated summary based on 9 recent reviews
Share Your Experience
Help others by reviewing this contractor
No homeowner reviews yet. Be the first to share your experience!
Google Reviews (9)
Thank you Universal Roofing for your great work on family home in Port Richmond. Extremely pleased with professionalism, estimate and pricing, and quality of work. Super friendly team! Highly recommend.
Universal Roofing amazing roofing company. this company is efficient and get the job done . Great communication ! Go out of the way to work with you and man just Great overall Job. Would Highly Recommend This company and crew !!
Joe Taylor is very professional and knowledgeable about Roofing. He made me feel at ease about this large purchase, and gave me great confidence in Universal Roofing‘s ability to deliver on the promise of an excellent roof, at a very reasonable price. The best part, was when he showed me the skylight he called the Philly Bubble. It has an attached screen that unfolds when you open it. I was hooked as soon as I saw it. He also guaranteed my roof for 12 years. He was highly recommended by my nephew and his wife, as well as my sister. They both used him to replace their roofs, and they were also extremely happy with Universal Roofing. The two gentleman that installed my roof were very focused and professional. They knew exactly what they were doing, and worked well together. They completed the whole job in one day.
Excellent roofing services in Pennsylvania. The team was professional, arrived on time, and completed the work efficiently. They explained everything clearly and delivered high-quality results. Very reliable and trustworthy roofing service—highly recommended.
Excellent service and excellent workers! My roof was done when they said it would be and the cost was reasonable. Extremely satisfied and would highly recommend them. Very pleased!
Universal did a great job on my new roof! I'm almost a year in with no issues. The team was very professional and the price was right where I expected it. Thanks, Jason!
I'm very satisfied with the work they did on my house many years ago. The contract and the recent work no issues and come right back out to take care of any issues that may develop quality work No Nonsense no scams they are my roofers!
I used Universal Roofing to redo my roof over about 8 or so years ago. After that, I had them come back for a coating (routine maintenance). Both experiences were very good! My mother has used them as well for the same work and has nothing but great things to say! We both highly recommend them.
When I scheduled the estimate for breezeway roof and gutter service, the receptionist was courteous. The roof inspector, Joe Taylor was on time and empathic towards my roofing needs. The initial day the roof was to be serviced was delayed due to a snowstorm. Joe called and told me someone would call to reschedule. Well, unfortunately that did not happen. Several days after the service delay and right before an important work virtual meeting, I got a knock on the door. It was Universal Roofing. I was not notified of the rescheduled date. The roof was snow covered and frozen with ice. They shoveled the roof and used a torch to melt the ice... AND MY Internet wires! The roofer did not bother to move the wires that were loose with plenty of slack. Due to the damaged internet wires, I had no internet service and as a result no virtual work meeting. My boss informed me that since I could not work (I needed internet service to work), I had to use personal leave time. Thank God Verizon replaced the damaged wires the following day at no charge. But still, I had to use personal time and for a day had no internet service at my home. The elbow portion of the gutter was replaced and hopefully will not need follow up services to repair the chalk. However, there is now standing water on the roof near the slant and that bothers me. I did not have standing water on the roof prior to Universal services. I hope this does not create a ponding problem on the roof in the future. Some of the water does not slope down as if used to, and I must wait for that water to evaporate. Overall after several weeks that included heavy rain, the breezeway roof has no leaks and issues were resolved in a reasonable amount of time.