About Umbrella Roofing
Professional roofing services in Philadelphia, PA. Umbrella Roofing provides quality roofing solutions for residential and commercial properties.
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Review Summary
# Umbrella Roofing – Customer Review Summary Umbrella Roofing has earned an overwhelmingly positive reputation across its customer base, with reviewers consistently praising the company's professionalism, clear communication, quality workmanship, and fair pricing. Standout team members mentioned repeatedly by name include **Melvin**, widely recognized for his hands-on project management, regular updates via texts, calls, and photos, and his ability to clearly explain the work being done; **Rocky**, praised for his thorough consultations, patient explanations of roofing systems and warranties, and dedication to seeing jobs through to completion; and **Mike** and **Art**, who also received individual recognition for their expertise and attentiveness. Customers highlight the crew's efficiency, punctuality, and consistent cleanup practices, with several noting added value through drone footage, photo documentation, and strong warranty offerings such as a 50-year GAF warranty. No negative feedback appears across the reviewed submissions, which speaks to a high level of consistency in service delivery. Particularly noteworthy is one detailed account in which a customer, left in a difficult situation after poor work by a previous contractor, credited Umbrella Roofing — including team members Jessica, Mike, Melvin, and Rocky — with not only resolving a complex, multi-point water intrusion issue but also restoring their confidence in professional contractors altogether. Prospective customers can expect a company that prioritizes transparency, thoroughness, and lasting results over quick fixes.
AI-generated summary based on 10 recent reviews
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Google Reviews (10)
Awesome job by Umbrella Roofing. Mike,Melvin and the crew was great. Melvin keep me informed with texts, phone calls and pictures of my roof. He explained all that was being done. The crew was great from the beginning to the end. They clean up everything and did a good job. Im glad I made the call.
We recently had our roof replaced by Umbrella Roofing. The whole process was professional and painless. Rocky was our point person. He took the time to explain the product, warranties, financing options etc. and was always available to answer any questions. The crew did an outstanding job and we are pleased with the new roof. We definitely will recommend Umbrella Roofing.
These guys came out next day after I called them about my roof leaking. They were super professional and really fast. Melvin was the guy I dealt with directly and he is a very nice and professional guy who knows his stuff. I highly recommend Umbrella Roofing.
Umbrella Roofing did a great job on my home! They applied a silver roof coating and installed a brand new skylight in my bathroom, which now has proper ventilation. From the very beginning, their communication was excellent – they kept me informed since the quote stage. I looked around for different quotes from different companies and ultimately went with Umbrella. The workers were nice, professional, and very informative throughout the process. Special shoutout to Art and Melvin, who were extremely helpful and made sure everything was done right. The pricing was fair, and I’m thrilled with how everything turned out. I’m enjoying my new skylight and would highly recommend Umbrella Roofing to anyone looking for quality work and great service in Philly!
Umbrella Roofing did a great job replacing our nearly 40 year old roof. Rocky came out at our convenience and went over our options and explained the roof system they use and how it will protect our roof for many years to come. Rocky and his crew worked late to get the roof closed before leaving, returning the next day to complete the installation. Rocky also corrected issues with the front porch addition (20 yrs ago) by correcting how the porch roof met the house roof, and installed a cricket where the fireplace chimney comes out of the porch roof. Another company said it didnt need a cricket and they would put a tall flashing around the chimney. The whole project was a breeze start to finish and the 50yr GAF warranty is a great bonus. We would highly recommend Umbrella Roofing,⭐️⭐️⭐️⭐️⭐️
Highly recommend Umbrella. From the initial visit thru the install the guys were professional, quick and efficient. I got multiple areas done. Whole job took half a day. The crew cleaned up nicely. I was provided drone footage and photos before, during and after to job was completed. Fat roof maintenance and 2 front slate roof replacements. Customer Service is top tier. Shout out to Melvin who was the job Foreman. He gave me a lot of information on the process, staying in contact thru out the installation. Made himself available for questions thru out.
Probably one of the best experiences I have ever had with a professional contractor. They were super supportive, and explained everything to me through out the entire process. 100% satisfied. I would recommend this company to family and friends!
We had a tear-off (4-layers) and a new torch down flat roof installed in two days (Thursday and Friday) last week. The dumpster was removed by the next day. The crew were pleasant and efficient with good leadership. I offer high praise and recommend Umbrella Roof without hesitation.
If I could give Umbrella Roofing 10 stars, I absolutely would! We contacted Umbrella Roofing after enduring over four months of chaos caused by a leaking roof deck directly above our kitchen. Our ordeal began in March 2025, when we hired a different roofing contractor—not affiliated with Umbrella Roofing—whom we thought could quickly address the issue. Unfortunately, that decision turned into a nightmare. The workmanship from the previous company was extremely poor and ultimately made the leak worse. Despite returning four times, they only performed temporary patch jobs, and we were forced to request a full refund. During that time, our kitchen was left exposed and unusable—cabinets were removed, and the ceiling and walls had to be opened up for drying. We lived in constant fear that each rainstorm would cause more damage. That’s when we found Umbrella Roofing. I was incredibly hesitant at first, still shaken by our last experience. But from the very first phone call with Jessica, I felt a difference. Mike came out to assess the property and provide an estimate, and then Melvin, our project manager, led the project with care and diligence. Rocky ensured every detail of the work was executed to perfection. Communication was stellar at every stage. They were incredibly thorough—conducting multiple water tests to ensure the problem was fully resolved, not just temporarily patched. They also educated us along the way, showing photos and videos so we could truly understand the scope and solution. This was not an easy job. The Umbrella Roofing team uncovered several points of water entry beyond just the roof, but they remained persistent, detail-oriented, and never rushed the process. Their work included: Full deck disassembly and rebuild Installation of a brand-new EPDM roof Deck reassembly Siding replacement Storm door installation Window caulking ...and likely more, all to ensure our home was finally protected. I am forever grateful to Umbrella Roofing for restoring our home and peace of mind. I highly recommend this team and will continue to use their services in the future.
Amazing job by Umbrella Roof! Rocky was extremely professional and knowledgeable throughout the entire process—from the initial estimate to the final installation. He took the time to clearly explain how the roofing system works and answered all of my questions with patience and expertise. The team was punctual, efficient, and respectful of my property, making sure everything was cleaned up after the job was done. On top of that, they provided a strong warranty that gives me peace of mind. I’m very happy with the quality of the work and the overall experience. I would definitely recommend Umbrella Roof to anyone looking for a reliable and professional roofing company!