About Rooftop Warriors LLC
Professional roofing services in Philadelphia, PA. Rooftop Warriors LLC provides quality roofing solutions for residential and commercial properties.
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Reviews & Ratings
Review Summary
# Rooftop Warriors LLC – Customer Review Summary Rooftop Warriors LLC has earned a strong overall positive reputation, with the vast majority of customers praising the company's responsiveness, professionalism, and quality of workmanship across a range of services including roofing repairs, deck construction, satellite installations, and exterior maintenance. Shawn, who is frequently mentioned by name, is consistently commended for his same-day availability, transparent communication, and thoroughness — including sharing detailed photos and videos before and after completed work. Customers also highlight fair and competitive pricing, attention to detail, and a willingness to accommodate urgent scheduling needs, with several reviewers stating they would return for future projects and recommend the company to family and friends. A small number of reviewers have raised concerns worth noting. One customer reported difficulty obtaining required roof certification documentation following a paid service, which led to delays in a real estate transaction and additional out-of-pocket costs — an issue centered on post-service follow-through and documentation practices. A second critical review describes a more serious set of concerns, including accidental deck damage caused during an unsolicited power washing, an unresolved agreement to replace damaged boards over a period of several months, unprofessional conduct on-site, and a breakdown in communication. While these experiences appear to represent a minority of customer interactions, prospective clients may wish to establish clear written agreements, confirm documentation requirements upfront, and maintain detailed records throughout their project to ensure a smooth experience.
AI-generated summary based on 12 recent reviews
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Google Reviews (12)
Rooftop Warriors delivered an outstanding experience from start to finish. I moved into my home last year and was told the roof was about four years old, so I wasn’t completely sure what condition it was in. Like many homeowners in Philadelphia, I have a flat roof that needs attention every few years. I reached out to Shawn last spring for a quote. He responded immediately and was on my roof within a few days. He sent detailed photos and a video showing that while the roof itself was in good shape, the seams around the perimeter were starting to crack. He clearly explained the issue and provided two repair options at different price points, outlining the benefits of each. Since it wasn’t urgent at the time, I chose to prioritize other home repairs. This year, wanting to stay ahead on maintenance, I contacted Shawn again. He came out the very next day and completed the work promptly. Afterward, he shared photos and a video of the finished repair, and I could clearly see the quality of the job. From start to finish, the experience was professional, responsive, and transparent. It’s rare to find contractors who communicate this clearly and stand behind their work — I wouldn’t hesitate to recommend Shawn and his team.
great guy! knows what he is doing and does excellent work! very intelligent, loves to help people! every thing is done to code!
Outstanding service! I hired Shawn to professionally install my Starlink system, and I couldn’t be happier with the results. The installation was clean, secure, and done with great attention to protecting my roof. He was punctual, knowledgeable, and took the time to explain everything clearly. I would highly recommend!
Great friendly, and knowledgeable service. Had a nightmare roof just before vacation. They came same day, assesed the damage and quickly repaired it. I will definitely be recommending them to family and friends.
Very unprofessional experience. I am the seller’s realtor, and for over a week I have been requesting a roof certificate that is required by contract. I explained multiple times that an invoice is not sufficient and that a roof certificate is specifically required. I was told that once the invoice was marked paid, the certificate would be provided, but that never happened. Both myself and the buyer’s realtor reached out multiple times with no resolution. This is especially frustrating considering the seller paid $1,000 and still did not receive the required documentation. Due to the lack of communication and failure to provide the roof certificate, I now had to pay another roofing company to come out and complete a new inspection. This caused unnecessary delays and additional costs. I would not recommend this company if you need professional service or proper documentation.
Had wind damage to flashing and needed regular maintenance on roof. Shawn fit me into his schedule on the same day damage was noticed. Very professional and fair. I highly recommend rooftop warriors for all of your needs.
Rooftop Warriors has given me a beautiful new deck and enhanced my outdoor space. They went above and beyond in problemsolving and customizing their product to our needs. We also love the Vubamac installation in the yard. Quality workmanship and their personal integrity is on display here, and worth the price. Call them!
Highly recommend Rooftop Warriors. My wife and I have used him for multiple projects in the past including having to replace a mold/dry rotted exterior wall. He was very detailed on his time line and process. Offered a great price and gave me a ton of updates and pictures during the construction. My wife and I are very pleased with our services and will continue to use Rooftop Warriors in the future.
Im writing this review for others to be aware of how this company works. I’m gonna list a few things here. First, I will say he was very flexible to try and come on weekends as my job is not super flexible. That being said, the job was not done in one day. The job consisted of replacing my railing and adding some supports under my deck. While these items were completed, Shawn decided to power wash my deck as a courtesy and damaged it in the process. I attached a few photos but my entire deck has chunks missing and it’s scratched all over. He tried to blame it on the deck being older but later agreed he was unaware that the deck shouldn’t have been power washed after he called the company to confirm. (You can see in the screenshot messages I attached). As a professional, I trust that the contractor hired is fully educated on the specialty they claim to be trained in. He agreed to replace the boards (25 out of 35) which I agreed to. You can again see that I was willing to accept that in the attached messages. Well, let’s just say this was 6 months ago and it’s still not done. He later refused to do it and said his “manager” would come take a look. Manager also agreed the damage was on them and the boards would be replaced (see attached messages). Coincidentally, he no longer works there and I have still not received a response from Shawn. You can also see his aggressive tone and cursing when I was being kind and patient. I don’t need to say much more on all that as the proof is in the attachments as well as in his response to other bad reviews. He will try to say I haven’t paid the remainder of the work he did do however, he was made aware twice as was the manager that I never received another link to pay the remainder. Additionally, he spoke with me about a previous customer who sued him in court and said all types of unprofessional things about her. If I would’ve heard this prior to the job being started, I wouldn’t have had him do the job. Plus made comments about Hispanics, how he likes thicker women, and talking poorly about another roofing company. Smoking cigs on my deck with my back door open, taking countless smoke breaks, lack of communication, etc. All unprofessional. Let’s also add that he had his girlfriend come into my house without my permission & I walked into my living room to find no contractors in my house but a random woman standing there. Anyway, I’ll be filing in small claims court. My suggestion would be to find an alternative contractor and save yourself the possible headache.
The team was absolutely fantastic and got the job done within the day. Thank you so much for fitting us in and your professionalism!
I'd highly recommend Rooftop Warriors for their knowledgeability, professionalism, quick responses, good pricing, and friendliness throughout the scheduling and building process! I contacted Shawn looking to install a composite deck in my back yard. Due to the uneven concrete and how shallow the yard was compared to the back door, it seemed like there wasn't a solution other than fixing the concrete. Shawn was the only contractor to offer a different solution, installing resin rock, a flat permeable rock material. It worked like a gem and turned out looking so great! It was a fraction of the cost of digging up concrete and building a deck and they were able to finish it in one day! Shawn was very responsive and quick to add the job to his schedule. He had just been certified on laying this material and we were excited to be his first project. For everyone in the city with an uneven backyard, Shawn is your guy!
Awesome service and efficient! Very straightforward and to the point. Shawn had his team take care of our roof and was very flexible with our schedule. He also helped us with a an issue he found with our chimney! Would give a 6 but was only allowed 5 stars.