About Philadelphia Roofing
Professional roofing services in Philadelphia, PA. Philadelphia Roofing provides quality roofing solutions for residential and commercial properties.
Services Offered
Reviews & Ratings
Review Summary
Philadelphia Roofing has earned a predominantly positive reputation among customers, with the majority of reviewers praising the company's craftsmanship, professionalism, and reliable communication. Customers frequently highlight the quality of workmanship across a range of projects, from farmhouse roof restorations to rubber roof installations, and note that jobs are consistently completed on schedule and within quoted pricing. Mr. Valentino and his family-run crew are mentioned by name across multiple reviews, with one long-term customer specifically commending the father-and-son team for their excellent work and trustworthy character. However, two one-star reviews raise serious concerns that prospective customers should consider. Both reviewers describe persistent issues with roof leaks following installation, alleged failure to honor warranty commitments, and significant difficulty reaching the company for follow-up repairs — with one reviewer reporting ignored calls, missed appointments, and ultimately structural damage to their home. While the majority of reviewers describe a responsive and accountable contractor, these accounts represent a notable pattern rather than an isolated incident, and potential customers undertaking larger projects or relying on warranty coverage may wish to clarify service terms and response expectations in writing before proceeding.
AI-generated summary based on 9 recent reviews
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Google Reviews (9)
Excellent craftsmanship and outstanding customer service.
This roofing company delivered solid workmanship and dependable service. Communication remained consistent, and the job stayed on schedule.
This roofing company helped me restore an old farmhouse roof. They reinforced the structure and installed beautiful new shingles. The house looks amazing now. Fantastic roofing company for big projects.
My roof had a few tricky spots, but they handled them perfectly. Highly skilled professionals.
I settled on a house that used this company 2.5 years ago and since the first couple of months it’s been problems. I’ve been calling him over and over again, to only get my calls ignored and when he did respond via text like a coward he wanted to get passive aggressive with me, which is a no no. He’s been saying he would come out too many times to count and never showed up and when he did show up he claimed the problem was fixed and I was still getting leaks. I asked this man two months ago that my roof was still leaking and getting worse and he gave me a date when he would come out and two months passed, so I reached out to him again and he said he would come that Tuesday or Wednesday and never showed up. I called and gotten no answer, so I texted and told him I was going with someone else and that I would pursue a small claim and he assured me he would come on Saturday. Well Saturday came and went after giving this guy a 10th chance and now my bathroom roof is falling down because he neglected to fulfill his obligation of the warranty after doing a shotty job in the first place and when I sent him the damage that I was trying to avoid prior, his response was do what I need to do. Well I will see you in court. I hope you don’t do this to others but after reading complaints, I don’t foresee you doing anything different than what you’ve been doing. I hope that you can live with yourself. Don’t ever use this guy, I promise it will save you a lot of pain and grief!!!
Settled on a house that needed the roof replace in 2018. Valentino roofing did the job within the process I was quoted at. Had a few shingles partially detach from one of the storms we received through winter. Called them on a Saturday and Val got back to me the following week, sent his guys out, and fixed the shingles within a day of contacting me. Had no issues.
Mr Valentino did my rubber roof years ago never had a problem ,his son put the silver coating on it year and a half ago .They repaired a pin hole in the downspout in the yard. Another great job this family owned company are the nicest people I have hired and their work is excellent. Thank You for giving me faith in a great company.
Val and his crew have impressed me over and over again. When I call they answer, when they are supposed to show up, they show up. No leaks, but if there were I'm confident that things would get resolved in a timely manner.
Will never recommend to anyone! This guy is a scam! When I settled on my house I was quoted by Mr. Valentino for a roof with a 5 year warranty or a roof with 10 year warranty. Went with 10 years and paid it all upfront and he never did all of the work that he initially quoted and agreed upon. One month later on the first heavy rain I had leaks coming from 3 different spots in the house after I finished renovating the house from floor to ceiling. I called over and over and the guy disappeared. He ignored my calls and never came to fix the roof or stand behind the "10 year warranty" that he provided. He was fast to cash the check he was given before he disappeared. Ever since he replaced my whole roof I had nothing but leaks for years to come. I ended up paying a large sum all over again to a reputable company that I know will be there if problems arise. Be warned!