Murphy Roofing

Murphy Roofing

3.2(27 reviews)
Philadelphia, PAUpdated 1/21/2026

About Murphy Roofing

Professional roofing services in Philadelphia, PA. Murphy Roofing provides quality roofing solutions for residential and commercial properties.

Services Offered

RoofersRoof RepairResidential Roofing

Reviews & Ratings

3.2(27)

Review Summary

Murphy Roofing has received a mix of reviews, showcasing a range of customer experiences. Positive feedback frequently highlights the professionalism and workmanship of team members like Bill and Shawn Murphy, who are commended for their responsiveness and thoroughness in addressing customer needs. Customers particularly appreciate the detailed estimates provided before work begins, as well as the respectful manner in which crews handle properties during projects. Instances of effective communication and clean job sites have also been noted, contributing to an overall favorable impression of the company's service. Conversely, several critical reviews point to significant issues with leaks and inadequate follow-up on repairs, leading to frustration among affected customers. Some individuals reported persistent problems with installations and a lack of accountability for internal damage resulting from roofing issues, expressing disappointment with the company's responsiveness. While these negative experiences appear to be isolated cases, they highlight the importance of consistent communication and timely resolutions in maintaining customer satisfaction. Overall, potential clients may find value in Murphy Roofing’s strengths, but should be aware of the mixed feedback regarding post-installation service.

AI-generated summary based on 5 recent reviews

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Google Reviews (5)

C
Chadd Davis
2 years agoView on Google
1.0

DO NOT USE UNDER ANY CIRCUMSTANCE!!! We got our kitchen done in February 2023 and had no issues. In October, we were told by our insurance company that we needed a new roof. So we went with a neighborhood company with Murphy. After they replaced the roof, we started noticing a stain by a window. We notified them multiple times and they kept sending people, but the problem persisted. We started noticing a leak in the ceiling by the sink. We told them multiple times about the leak, they kept sending people but the problem persisted. The last weekend in December, we went to the office about the leak. An older man called someone, yelled at them and told them to come look at the roof. Someone came and we thought the problem was finally fixed. The first big rain we got 1/9/2024, we came home to a hole in the ceiling, water dripping, and the water ran all the way to the opposite wall. Now we will probably have to find someone to redo the roof and fix all the drywall because Murphy’s work is terrible. STAY AWAY!!!

J
J M
2 years agoView on Google
1.0

DO NOT RECOMMEND!! After battling to get our roof completed, a year later a leak shows up by way of a hole in our child's ceiling... Bill Murphy (the "old man") showed up after multiple calls, sent someone out to come patch the roof but never assessed the internal damage or moisture it created in our ceiling. We both called multiple times and finally I got a response "Mr. Murphy says we aren't responsible for the internal damage and he will call you back". NEVER has he reached out to us concerning this matter, we are still left with a hole in our child's ceiling (possibly with mold from the moisture). If anyone else has had problems like this let me know as I will be taking this to the Better Business Bureau and all the News outlets to expose poor business practices.

S
Susan Shipley
3 years agoView on Google
2.0

A roof over my front porch was installed 4 years ago. I’ve had a small leak for at least 3 years. The gutters have never worked. The owner was called right after the first rain. He stopped by on a dry day and said call me after it rains. I did notify several times but no follow up from the roofing company. Every time after a hard rain I’m angered at the poor gutter instillation. I was not aware of the leak but an insulation contractor noticed it and pointed out how mushy the drywall was under the gutter Here is a picture of the puddle still standing a day after the last hard rain. Susan Shipley

B
Bessie Peaks
4 years agoView on Google
5.0

My experience with this company has been a great one thus far. So far, all requests were listened to and honored. Crew did a great job. Based on this, I would use them again. Before work was started, received itemized invoice for my authorization. Any unanticipated work was explained and received my authorization before work started (if I chose to have the new work done). Final invoice reflected updates. Crew was respectful of my neighbor’s property and mine too. Crew cleaned as they worked and at the end of each day. Notification was given when completion date needed to be changed.

D
David Eckroth
4 years agoView on Google
5.0

My roof was leaking and in need of replacement. I contacted Murphy Roofing and Bill was able to come out quickly to inspect the roof and provide an estimate for a new roof. Shawn Murphy installed the roof and was helpful in answering all of my questions. I would recommend working with Murphy Roofing for your roofing needs.

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