About Green Star Exteriors
Professional roofing services in Philadelphia, PA. Green Star Exteriors provides quality roofing solutions for residential and commercial properties.
Services Offered
Reviews & Ratings
Review Summary
Green Star Exteriors has garnered a strong reputation for its exceptional workmanship and professional service, with many customers praising the quality of their projects and the team's responsiveness. Notable team members such as Mike R. and Tony P. are frequently mentioned for their helpfulness and attention to detail, with Tony earning special commendation for going above and beyond to address customer needs during window measurements. Reviewers appreciate the fair pricing and the company's ability to break projects into manageable phases, contributing to a stress-free experience. However, a few customers have raised concerns regarding product quality and installation issues, particularly with doors and windows. One reviewer noted persistent hardware problems and dissatisfaction with the appearance of the window installations, which did not meet their expectations for custom work. While these critiques highlight some areas for improvement, the company's strong customer service response has been acknowledged, with efforts made to resolve issues satisfactorily. Overall, Green Star Exteriors appears committed to delivering quality service while addressing customer feedback.
AI-generated summary based on 5 recent reviews
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Google Reviews (5)
I highly recommend Green Star Windows! I was shopping at Sam’s Club when I was approached by their representative, and knowing they’re affiliated with Sam’s Club immediately gave me the confidence to give them a chance. The team was friendly, professional, and very knowledgeable. Mike R. helped me break my project into affordable phases and find financing that worked for my budget, which made the entire process stress-free. A very special thank you to Tony P., the true star of the team! He went above and beyond. When he came to measure my windows, he noticed my living room window wouldn’t shut and cold air was pouring in. Out of the three companies I received quotes from, he was the only one who took the time to fix it on the spot. I felt the difference immediately. Thank you, Tony! Green Star won my bid by far, and I’m confident I chose the right company. I can’t wait for my beautiful new windows and doors to be installed and would absolutely recommend them to anyone looking for quality, professionalism, and real customer care.
I worked with Greenstar about 3 years ago to have my front and back doors replaced. Total cost for the 2 doors was approximately $9,000. Some good points, the process was quick and easy and initially installation seemed to go well. Their customer service is also great and I will be following up with a phone call after this review. Within a couple weeks, the hardware started falling off. On the back door, it was evident someone dropped a putty knife and the substance splashed all over the door. When I tried to clean it, the paint immediately chipped. The touch up paint I was given was a different finish and the marks were pretty obvious. The hardware issues have persisted throughout the years. They continually loosen then pop off when you go to open or close the door. This morning, it became bent and now my front door won’t close. I will attach photos. This is an issue Greenstar came out to fix once already. In general, some of the trim work just looks unfinished. I let it go but now given all the other issues, I’m suspicious that maybe it just isn’t the best product. My front door handle is loose and the movement has caused the paint to chip around the handle. It feels stupid and petty to call someone out to continuously fix these minor issue, so we just live with it but we really shouldn’t have to. See below for photo examples. Edit to owners response: I have reached out to Greenstar about these issues before. The customer service is always great and someone comes out to handle it, but unfortunately, it continues to happen. This review is specifically meant to let other consumers know my experience with the product itself. Im hoping to have the hardware replaced on both doors as well as having both doors repainted. I will update regarding the response to my concerns. I’ve texted Don and called him but was unable to leave a message. Update:Spoke with the owner, a technician will be out tomorrow and doors should be repainted as soon as feasibly possible given weather. Fingers crossed.
I replaced my roof with Green Star and had a great experience. In fact, I chose to replace all the plywood on my roof as well as the shingles. Communication was great, day of install went exactly as expected. Don and Mike were very helpful in answering any questions/concerns I had.
I bought 85 windows. I’m not happy with the way the built the windows. They aren’t “custom” to fit in your opening. The just make them smaller and fill in gaps with spray foam and build the frame around the window much thicker than they were to begin with. They look “clunky.” My kitchen was absolutely horrendous. But if I hadn’t noticed they were quite ok with it. Even outside the made the frames much thicker than the should be. If you look at the photo of the kitchen window you can see how thick the posts in between the windows are even with the shutters closed. It’s much worse without the shutters. They did eventually replace that whole window. The screens are absolutely horrible. Cheap. Loose. $150K for windows and they don’t even wash them. I had to beg to get them to wash the few worst ones. Now I got a quote to clean the windows for $1500. Overall, the windows work well. Smooth open and shut. They trampled bushes etc outside. The guys were very courteous.
Hello Good people . On August 14, 2025. Green Star Exteriors put in 5 new windows. When I tell you these folks are very very professional they are the best. The price was very reasonable and affordable. The work is totally outstanding. I can see out my windows. I was so amazed I could see the bugs flying around and I could see the rain drops. These folks are going to do all of my windows. I am more 100% completely satisfied. One of the screens had a tiny hole in. I reported it and they came out the next day at no extra charge. All of them are very professional. I did a video hopefully I can upload it, if not I do have pictures Thank you To all of the good folks from green star exterior. From Shirley Johnson
