About C Williams 2nd Generation Roofing
Professional roofing services in Philadelphia, PA. C Williams 2nd Generation Roofing provides quality roofing solutions for residential and commercial properties.
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Reviews & Ratings
Review Summary
**C Williams 2nd Generation Roofing** has earned a strong positive reputation among customers, with the majority of reviewers awarding five-star ratings and highlighting Mr. Charles Williams and his team for their responsiveness, fair pricing, and quality workmanship. Customers frequently praise the company's ability to turn around projects quickly — often completing work within days of the initial call — as well as their transparency, including sharing before-and-after photos and educating homeowners about the condition of their roofs. Repeat customers and those who have used the company across multiple properties speak especially highly of the crew's professionalism and respectful conduct on-site. A few customers have noted some areas for improvement, particularly around follow-up communication and the completion of finishing details. One reviewer experienced a persistent roof leak following the initial repair and encountered difficulty reaching the team, though this was ultimately resolved when a direct contact number was provided; the reviewer also acknowledged that Charles offered a competitive proposal for further work. Another customer noted that while the structural repair was completed as requested, cosmetic finishing touches were left incomplete and calls went unanswered. These appear to be isolated communication and follow-through concerns rather than a reflection of the company's overall service quality, and the broader pattern of reviews suggests that C Williams 2nd Generation Roofing remains a reliable and trustworthy choice for residential roofing needs.
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Google Reviews (7)
Mr. C Williams did great work! He was very responsive, got out for a free quote same day and the work was completed that week. Before and after photos look awesome. I’m very happy with the service and the customer service was top notch! Highly recommend.
First, I really appreciate the information Charles shared with me about the roof leak I had and him educating me about what could be the cause. He came out shortly after to do the work and the roof still leaked in the same spot. I signed a 3 year warranty for the work. He came back to review the leak and advised on another plan to fix it. After several follow up attempts and after leaving a review, Charles followed back up with me to provide a better contact number (his cell) which solved our communication issue! Since the roof was still leaking, I decided to chose a different roofing company for a final resolution but Charles had a very competitive offer.
I’m so thankful for CWilliams 2nd Generation Roofing. I had a terrible leak from my 3rd floor/roof. He came out on Wednesday and the roof was completed on Friday. Very professional family. Great work. I highly recommend this company. My roof looks amazing.
I needed a roof bad it started leaking in the back bedroom made a call left a message returned the call in no time.He’s honest, really fair roofing price showed me the pictures of my roof letting me know how bad it was seen the after pictures extremely satisfied definitely recommend!!
Called to get a roof hatch and access built. They came by quickly to assess and give estimate. I agreed and they finished work in one long single day. I needed a bit of tweaking after and they came back a few days later to fix issue. Timely and professional, will use for roofing needs in the future.
They came out within a few days of me calling to assess my porch roof, gave me a fair estimate and scheduled for the following week and showed up as scheduled to start my roof repair. They removed the old damaged wood, built an A‐frame peak to divert water away from my steps as requested and re shingled everything. They did a good job but left cosmetic issues unfinished, and did not return my calls or texts.
I have used C. Williams a few times at two different properties and routinely recommend this great company to friends and neighbors. While it is often hard to find a good contractor you can trust who offers services for a good value, your search for a roofer should end with C. Williams. They are professional, super responsive, offer reasonable prices, and, most importantly, do top notch work. No patching over old problems or finding short cuts. Mr. Williams always does the job right. I've never had a problem after he's done work. And all his crew are respectful. You barely know they are there. I seriously cannot recommend this company enough.