About AOF | Alpha & Omega Fiberglass
Professional roofing services in Philadelphia, PA. AOF | Alpha & Omega Fiberglass provides quality roofing solutions for residential and commercial properties.
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Reviews & Ratings
Review Summary
**AOF | Alpha & Omega Fiberglass** earns overwhelmingly positive feedback across its customer reviews, with the majority of clients praising the company's specialized expertise in fiberglass roofing — a niche skill that many competing contractors in the Philadelphia area lack. Reviewers consistently highlight the professionalism of both office staff and field crews, with team member **Orlando** specifically called out for prompt, knowledgeable estimates, and **David** recognized alongside Orlando for conducting thorough on-site inspections that other contractors skipped. Customers also frequently commend AOF's responsiveness, punctuality, fair pricing, and the quality of finished repairs, with several noting that the company's fiberglass roof replacement quotes came in significantly below competing systems like Duradeck. A small number of reviews do raise concerns worth noting. One customer reported serious issues including inconsistent paint application, paint bubbling within a year, and subsequent water damage to their ceiling — describing it as a poor overall experience, though this appears to be an isolated case among an otherwise strong track record. A separate reviewer expressed frustration that the crew downplayed certain structural issues, such as warped wood and standing water, as uneconomical to address, and felt the assessment lacked the transparency they were seeking. Additionally, one five-star reviewer noted a minor language barrier with on-site technicians, though they credited the office team for remaining highly responsive and promptly addressing follow-up concerns. Prospective customers may wish to ensure all scope-of-work details and expectations are clearly documented upfront.
AI-generated summary based on 11 recent reviews
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Google Reviews (11)
Like most new construction homes with fiberglass rooftop decks in Philly, I have been dealing with an intermittent leak on my roof for the last couple of years. I reached out to pretty much any contractor within the Philly area (Primo, Hybrid, Philadelphia quality, Jefferson roofing, FSI to name a few) who will work on fiberglass to get an estimate. After reviewing my options and doing my research, I decided to go with Alpha & Omega. FSI provided me with an estimate for my scupper boxes and to fix the door pans but could not promised the leaks would stop. I did not want to invest 6k+ and potentially more with no guarantee. Primo provided me an estimate for 11 K but the repairs did not seem as extensive as AOF. Hybrid and Philadelphia quality roof offered to fix but also could not offer a guarantee the leak would be resolved. Instead they pushed for duradeck, a new roofing system that would cost in excess of 40K for my pretty much brand new home. A lot of roofers told me fiberglass commonly leaks and is not designed to be used for roofing and that I should invest in a new roofing system. I challenge that view as many new construction homes in Philly are still being built with fiberglass roofs and also million dollar homes by the Jersey shore. I would like to believe that builders are not allowed to continue to use fiberglass if it is unsafe for the roof. Rather, I believe that fiberglass is highly specialized and skilled so a lot of roofers get it wrong. Because a roof deck needs to be traffic bearing, the options are limited, besides fiberglass you can invest 40K+ for duradeck or build a wood deck or pedestal system above your roof, but that would require removing to get to the waterproofing membrane if you’re roof needs to be serviced. For this reasoning, I decided to go with alpha and omega. David and Orlando went out to my home and actually inspected the fiberglass, something a lot of contractors do not do, and offered a solution. AOF removed all by siding, address any areas that seemed to be leaking, and reinstalled by siding. After, they apply new fiberglass to areas on my deck that needed repair and finished off with a new gelcoat. The drainage of water seems to be even better after repair as I think they resloped the fiberglass. The crew of 8 or so was very diligent and got all the work done in a couple of days. Even though they only provide a 1 year warranty since its a repair and not a roof they built, I have not had any issues after a couple of rain storms and am hopeful it’ll hold up for years to come. I also got an estimate from AOF on the cost of a new roof, and if I remember correctly, roof replacement with AOF was roughly $25 K, still half the cost of duradeck for a brand new roof (just as a worse case scenario in case the repairs do not work). The repair looks great and so far so good in terms of water proofing. Only minor issue is communicating with technicians during the repairs because a language barriers exists but the office is very responsive and has sent technicians back out for minor stuff I noticed on the roof such as an area that needs more caulk.
I rarely leave reviews, but the fiberglass job done on my roof was so bad that I feel obligated to warn others. From the start, the quality of work was poor and the experience only got worse. The paint on the roof was never consistent - there were visible variations in color and coverage from day one, which should have been a red flag. Less than a year later, the situation became completely unacceptable. As you can see in the picture the paint bubbled up all over the floor, clearly showing that the materials and application were substandard. The worst part is that their shoddy work eventually led to water damage on my ceiling. A roofing job is supposed to protect your home, not cause more problems, and now I’m facing additional repairs and costs because they didn’t do the job properly. From beginning to end, this was a bad experience: poor workmanship, poor results and lasting damage. I strongly recommend avoiding this company at all costs.
I had a very disturbing experience with this company, after calling other companies for fiberglass repairs. They said my issue was exposed wood under parapet tops, when I showed them other issues like warped wood due to moisture, they said that is also a problem but it is not economical to fix. They also said rusted staples were not an issue all over my deck, that the standing water and bad pitch is very challenging to fix, which contradicts multiple other fiberglass companies saying otherwise. I want a roofer i can trust - who takes videos, explains things, and does not undermine problems for the sake of being economical. Look at FSI if you want thorough honest and reputable fiberglass repairs.
We had water leaking into our house from the scupper box and AOF came real quick with the solution to quickly repair the box and fiberglass to seal up the water leak. They also re-sealed the rest of the roof and repaired any other areas. Solid work and excellent service. Great job done.
Alpha & Omega did an excellent job in repairing my fiberglass deck. They are competent, collaborative and meet promised schedules. I recommend them.
It was challenging to find a company that would repair a fiberglass roof. Thankfully, we found AOF. They are very friendly and professional - from the customer services to the sales folks to the onsite workers. They were very patient with us, addressing all of our questions and working with us to schedule a repair date. They were careful not to dirty the house as they came and went, and everyone was very courteous. The repair looks amazing. Highly recommend AOF.
Had a great experience. They are very prompt and communication was quick and thorough. They showed up early and finished the job efficiently and with great care. Would recommend to anyone with Fiberglass roofing needs. Not many in the city plus exceptional work and service!
Fiberglass roofing services seem a bit limited in the city and I was elated to have chosen Alpha & Omega. First off, their customer service reps are very friendly and professional. Making the appointment was very simple. Their rep arrived on time for the inspection and estimate and gave a reasonable quote that was good for 30 days. I actually went beyond the thirty days before choosing them for the repairs. They showed up on time. They set up and made all the necessary repairs quickly. They also cleaned up after. Upon inspecting the finished product, I was very satisfied. These ladies (in customer service) and gents performing the work are fantastic and the finished product was amazing. I totally recommend them!!
Had a great experience with AOF. Orlando came quickly for a quote and knew what needed to be done. Quote was reasonable and included stucco repair. By comparison, I got two other quotes - one company took more than a week and half to come and didn't even send a quote. Another company just did it over text. Both the other quotes were crazy and of course other roofers love to bash on fiberglass...ok thanks. A few other companies I called wouldn't even repair a fiberglass roof. The office staff calls and responds to email within a day. I had everything scheduled in short order. No deposit required. A crew of 4 (or 5?) came to do the roof and they did a great job. On top of that our house has carpeted stairs (4 floors to the roof), and they took their shoes off each and every time to go up and down, at my request. Couldn't be happier. Highly recommend.
Alpha & Omega Fiberglass Roofing has been servicing my roof for the past number of years. Their service maintains the integrity of roof that is leak free. They respond ti my emails and phone calls all the time. Their techs are courteous and neat. I can't say enough good things about this company!!
Alpha & Omega did an amazing job with our roof repair. They were honest with their assessment of the repairs that needed to be done, speedy with their estimate and very easy to schedule. They sent a huge team of people to repair the roof and it was done within one day. Our roof looks amazing and I could not be happier with their customer service.